IT Support Engineer Al Ghazi Dubai UAE Jobs

IT Support Engineer Al Ghazi Dubai UAE Jobs

Job Description:

We are hiring suitable candidate for the post of IT Support Engineer Al Ghazi Dubai UAE Jobs. Applicants who are interested can send CV.

Job Details:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Write training manuals.
  • Respond to queries either in person or over the phone.
  • Train computer users.
  • Maintain daily performance of computer systems.
  • Ask questions to determine nature of problem.
  • Respond to email messages for customers seeking help.
  • Walk customer through problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Run diagnostic programs to resolve problems.
  • Install computer peripherals for users.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Follow up with customers to ensure issue has been resolved.
  • Run reports to determine malfunctions that continue to occur.

Job Requirements:

  • Bachelor degree in Computer science or IT
  • Superior multi-tasking skills and a high level of resourcefulness.
  • Extensive experience responding to onsite service requests and trouble incidents.
  • Experience in extensive troubleshooting skills and experience.
  • High degree of professionalism and strong personal interaction skills.
  • Excellent verbal and written communication skills.
  • A high degree of flexibility and the ability to positively respond to changes in work requirements and work flow.
  • Ability to complete assignments with minimal supervision.

Job Experience:

  • Three years experience in the similar role.
  • Experience in resolving the most complex technical issues including hardware, software and network support.

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