We are hiring suitable candidate for the post of IT Support Engineer Al Ghazi Dubai UAE Jobs. Applicants who are interested can send CV.
- Responsible for all aspect of technical support services, product testing and repair services.
- Part of the technical support team and provide IT application, infrastructure and user support.
- Manage corporate IT assets and responsible for smooth operations of end-user computing devices.
- Prioritizing workload to maintain optimal support efficiency.
- Ensure all policies, work instructions and procedures are adhered.
- Coordinate urgent and complicated support issues, acting as escalation point of contact.
- Management of corporate IT assets, including hardware warranty, licenses and contracts.
- Work closely with respective IT teams to reslve open issues/defects. Resolve botttlenecks in performance, ensuring smooth executing of IT deployments.
- Keep abreast of new end-user computing trend, product releases/enhancements and recommend for potential adoption.
- Provide support to department initiatives or any other tasks assigned by the supervisor.
- Help in identifying, coordinating and implementing initiatives/projects and activities that create efficiencies and optimise technical processing.
- Hands-on experience in IT system support and computer service experience using Microsoft Windows.
- Good inter-personal and communication skills.
- Experience with network troubleshooting, setup and deployment of PC hardware and peripherals
Diploma or Bachelor’s Degree in IT with minimally 3-5 years of relevant experience.
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